Securus Technologies is an advanced corrections facility technology company that was founded in 1986. I’ve seen there base office in Dallas, Texas, but they have offices all over the country and continues to grow every day. They are currently working with over 2,500 prisons all over the United States. They are very focused on advances in technology and in just three years they had invested over $600 million in patents, acquisitions, and innovative technologies.
I find it very important to invest in a company that is focused on customer service. Securus has devoted itself to the needs of the people within the correctional and law enforcement agencies. They work to bring quality service and good calling signals to all over their customers, which is the main reason they caught my attention. As of right now, they are one of the largest telecommunication companies within the correctional facility community. They serve prisons in 45 states, Canada, and Mexico. They provide cell phones service to over a million person occupants that live all over the world. I also noticed that they have made several impressive acquisitions over the past several years, including Guarded Exchange, Jpay, and CellBlox.
As I mentioned, Securus is known for their outstanding customer service. That is supported by the comments and reviews of their customers and clients. These comments came from the officials in correctional facilities all over the world. Securus is constantly creating new services and options for their clients, and that is what these comments are in reference to. One corrections facility was able to use Securus to identify an inmate in possession of contraband. The calls were also used to discover the use of drugs, alcohol, and access to cell phones. Another facility identified a potential safety threat using Securus’ advanced technology. This was all thanks to the covert alert ability.